Delivery

Delivery

We now send all our parcels through a courier service to ensure they arrive on time and safely to you. Our services are below.

UK Tracked Courier Service - £5.90

UK Next Day Courier Service - £8.50

Europe Courier Service - £18.50 

Rest Of World- Courier Service - £28.50 

Please note our 'Next Day Courier Service' is NOT 'Next Day Delivery'. Our NDC service means your product will be sent out on a Next Day service from the date your order has been fulfilled, not from the date it was purchased. We aim to fulfil every order within 48 hours of purchase. 

Due to the current global situation please be patient and allow extra time for your delivery to arrive. The delivery times are only estimates and start from the date of shipping and not the order date.

Availability of items are extremely limited. If you have ordered an item that is not available, we will notify you via email.

Once your order has been dispatched you will receive an email notifying you.

If you decide to refuse your shipment, you are responsible for the original shipping charges, any duties, taxes, customs charges that are incurred (on both the original and return shipments), and the cost of returning the package. This amount will be subtracted from your refund.

We are pleased to say that all our packaging is 100% sustainable and eco friendly. Please recycle and do your bit for the environment.

Please contact ciao@ioetestore.com for any enquiries.